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By enrolling in Isuzu's Priority Service Maintenance Program, you'll enhance your operating efficiency and help control your cost of ownership. By financing the cost of the Program, you'll gain financial predictability by having a fixed payment for a lease or finance term that you choose. In addition, as a Priority Service Maintenance Program customer, your vehicle will be entered into Isuzu's maintenance system and receive service priority at your local dealership and reciprocal service centers nationwide.
Isuzu's Priority Service Maintenance Program provides manufacturer approved scheduled maintenance.
Eligible Vehicles: All 2008 N/F-Series and newer Diesel and Gas model vehicles distributed by Isuzu Commercial Truck of America, Inc., subject to utilization and mileage guidelines after submission and approval by Isuzu.
Available Coverage: Customer should select Priority Service Maintenance Program coverage based on time, mileage, historical and estimated utilization. Subject to credit approval, customer may be able to finance the cost of the Program in conjunction with a lease or finance contract arranged by the Dealer. Standard Extended Powertrain Warranty coverage is included in Priority Service Maintenance Programs with program terms that exceed the vehicle's base warranty.
Limitation of Coverage: The quantity of maintenance services is fixed based on the particular program coverage selected by the customer. Once all maintenance program services have been provided, the customer will receive no additional services under the program unless additional services are purchased.
Customer Obligations: Customer is responsible for proper vehicle operation and the timely scheduling of maintenance services with participating dealers. Customer is responsible for conducting pre-trip inspections on a regular basis as recommended. Maintenance services may only be obtained from participating dealers, but Warranty and Extended Warranty services may be conducted by any authorized dealer. In the event of a suspected component defect or failure, Customer must present the vehicle to an authorized dealer as soon as possible. Failure and/or damage caused by abuse, neglect or accidents are customer's responsibility.
The number of scheduled maintenance services provided under the Program is fixed based on the particular Program coverage that you select. Once all maintenance and optional services have been provided, you will not be eligible for additional maintenance services under the Program unless additional services are purchased. Program services must be performed by an authorized Priority Service Maintenance Program dealer. The Program does not cover all parts and services. See an Enrollment Form for details.
Isuzu's Priority Service Maintenance Program covers the following scheduled maintenance services:
"A" Service: Every 16,000 kilometres (for diesel models) or 12,000 kilometres (for gas models): engine oil and filter replacement, fuel filter replacement, chassis, cab, powertrain and rear body inspection/lubrication, DRM Health Report check (diesel only), diagnostic check, tire rotation, top off all fluids, brake wear inspection. Air filter replacement occurs at 48,000 kilometre intervals.
"B" Service: Every 48,000 kilometres (for diesel models and for gas models): all items included in "A" service plus bearing repack and seal, and air cleaner and air blower replacement, and PCV inspection (gas only).
"C" Service: Every 80,000 kilometres (for diesel models) or 144,000 kilometres (for gas models): all items included in "A" service plus valve lash adjustment (diesel only), engine coolant replacement, replace differential fluid, transmission fluid and filter replacement, torque specific chassis, and bearing repack and seal, replace spark plugs and ignition wires (gas only).
"D" Service: Every 160,000 kilometres (for diesel models only): all items included in "A" and "C", plus clean DPF filter, test DPF sensor hose, and DPF sensor pressure balance, clean Exhaust injector, replace DPF supply pump filter element.
OPTIONAL REPAIR SERVICES
Brakes: Perform the selected number of brake repairs during program term. Front Brake service covers front brake pad replacement, front brake rotor machining and front brake rotor replacement. Rear Brake service covers rear brake lining replacement, rear brake drum machining and rear brake drum replacement.
Tires: Replace selected number of tires during program term.
Rental Trucks: National rental program for short-term and seasonal demand.
Financing your Priority Service Maintenance Program in conjunction with a lease or finance contract through your Isuzu Dealer can help you improve cash flow and increase productivity. You may be able to choose from several lease and purchase plans, including TRAC, Fair Market Value leases and traditional financing. If the Isuzu Dealer includes your Preventative Maintenance Program in your lease or finance document, you gain simplified one source billing.
VEHICLE SPECIFICATIONS MATCHED TO YOUR APPLICATION
To further drive efficiency up and costs down, N/F-Series vehicle specifications are based on the durable Isuzu product line. You get consistently proven trucks, powertrains and components that are carefully designed to meet the demands of your application. All 2008 and newer Isuzu products are equipped with an Engine Protection System, and a Data Recording Module (diesel models only) deliver maximum protection and uptime. In addition, your Isuzu Dealer will work with most local and nationwide specialty vehicle manufacturers to enable your trucks to be unfitted with superior bodies, lift gates, refrigeration units and accessories that traditional maintenance lease companies normally will not provide.
EXTENDED WARRANTY PROGRAMS
Isuzu's Priority Service Maintenance Program will be matched with Extended Warranty coverage to give you extra peace of mind. The warranty period on diesel trucks can be extended up to 5 years/400,000 kilometres, and the warranty period on gas trucks can be extended up to 160,000 kilometres. To determine which warranty period is right for you, we'll conduct a comprehensive survey to analyze your previous vehicle experiences, expected utilization, operating conditions, geographic area and drivers.
ADDITIONAL SERVICE AND MAINTENANCE OPTIONS
Additional Options include:
- Brake replacement options based on time and mileage
- Nationwide discounted truck rental or replacement program
Additional marketing and services available include:
- Driver familiarization and training
- Driver safety meetings and awards
- TruckSkin side panels and other special truck advertising
- Graphic design for customized decals, lettering and vehicle painting
- Vehicle detailing services and graffiti removal
Leasing a vehicle may allow your business to fully expense its lease payments and may provide your business with other valuable tax deductions. Purchasing a vehicle may offer tax benefits under CRA regulations. Please check with your tax advisor or accountant for details.